Build Organisational Capability
Building the people, systems, policies and capability BAC needs for the future.
At a glance
Building a stronger organisation
BAC is strengthening the organisational foundations needed to deliver better outcomes for Ballardong people and successfully deliver the Corporation's growing program of work.
This includes developing our people, improving policies and procedures, strengthening business systems and establishing clear ways of working that support accountability, consistency and continuous improvement.
What we're delivering
During 2026–27, BAC will strengthen its organisational structure, workforce capability, policies and business systems so the Corporation is equipped to deliver its strategic priorities.
Strengthen organisational structure and accountability
UnderwayEstablish clear roles, responsibilities, reporting lines and management arrangements so staff understand their responsibilities and how their work contributes to BAC's priorities.
Build the policy and procedure framework
UnderwayDevelop and implement a coherent suite of operational, human resources, work health and safety and corporate policies supported by practical procedures and staff guidance.
Improve business systems and information management
UnderwayImprove the systems BAC uses to manage information, workflows, records, reporting and day-to-day business processes, including better use of Microsoft 365 and existing corporate systems.
Develop staff capability and learning
UnderwayEstablish a practical program of induction, training, staff development and workplace learning so employees have the knowledge and capability required for their roles.
Strengthen planning and performance reporting
UnderwayConnect organisational priorities, staff responsibilities and performance reporting so progress against BAC's Strategic Plan and Annual Plan can be monitored and reported consistently.
Latest progress & updates
BAC is progressively strengthening the systems, policies and workforce capability that support effective service delivery and organisational performance.
Organisational structure, policies, systems and staff development initiatives are being progressively implemented.
Policy framework implementation underway
BAC is progressing a coordinated policy and procedure framework, including priority human resources and work health and safety policies supported by staff consultation and implementation.
Workplace learning program commenced
Regular staff learning sessions are being used to strengthen understanding of BAC's policies, systems, responsibilities and ways of working.
Organisational structure established
BAC has established a clearer organisational structure aligned to governance and operations, lands and heritage, enterprise development and community engagement priorities.
Documents & resources
Key public documents relating to BAC's organisational development, strategic direction and this priority project will be made available here.
Strategic Plan & Annual Plan
View BAC's Strategic Plan 2026–2029, Annual Plan 2026–27 and other key strategic planning documents.
More information coming
Relevant public policies, frameworks and organisational information will be added as they become available.
Creating the foundations for delivery
Strong organisational capability helps BAC deliver better services, manage its responsibilities and progress the priorities identified by Ballardong people.